Turkishop Ltd. trading as ‘Turkish Porter’ ("we" or “our” or “us”) is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you or that you provide to us, will be processed by us. For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Turkishop Ltd. of 102 Vale Road – N4 1FL
We know that by choosing to shop with us, you've placed a great deal of trust in us. We also understand that you want the personal information you give us to be kept private as well as secure. To reassure you that we feel the same way, below we outline more how we will and, more importantly, will not use the personal information you give us. Any changes we make to our Policy in the future will be posted on this page,
It was last updated on 1st of February2021.
By entering your personal information in our web site, you accept that we may retain your information and it may be held by Turkishop Ltd. or by any third-party company that processes it on our behalf.
What we collect and when
The information we gather from customers helps us to continually improve the service we offer to our customers.
When you shop with us, there are different ways we gather information about you:
Why we collect your data
All the information we collect via our website or through correspondence with you is used by Turkishop Ltd. to operate and improve the service we offer you. We are committed to using your personal information only for:
Payment details: If you place an order, we also ask you for your debit or credit card details, but we do not store these; we only store an encrypted token that represents your payment card.We do not store financial information like credit or debit card numbers on this site. All transactions are handled by an independent secure online payment service provider. We accept payment online by credit or debit cards (Visa, MasterCard) via the secure payment provider, Stripe. Payment can also be made using Paypal.
Unsubscribing from our marketing communications
You may opt out of receiving our marketing communications when you open your account or any time after that by:
1) going to Account Settings/Marketing Communications and unticking the appropriate boxes or
2) sending an email from your Turkishporter.com registered email address to [email protected] with the word "unsubscribe" in the subject line.
You may change your personal information retained by Turkishop Ltd. at any time by accessing your user profile on the Turkishporter.com website.
Your access to information
You can access any personal data we hold about you, including data which we share with our business partners. If you would like to see what information we hold, we would suggest that you first visit your user profile on the Turkishporter.com website.
To request a copy of the personal data, please contact us specifying what type of personal data you would like to receive, for example transaction history to a particular address.
External website links and third parties
Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding. We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social media policy and usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media. There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Security and data retention
Security is very important to Turkishop Ltd. and we use sophisticated technology to ensure that your information is protected at all times. Secure Socket Layer ("SSL") encryption technology is used for protection of all information that you send us. Additional security procedures are in place to protect the confidentiality and integrity of your information.
Payment details are stored on our systems but the full credit card number is never stored on any of our systems. Instead, an encrypted token unique to the Turkishporter.com website and your card is stored. This token is transmitted to the appropriate credit card company during the order processing.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when using a shared computer.
How can I check my details are secure?
Each time you visit our site your browser is switched to 'secure mode' to encrypt the information that you send to us. To verify that the page of our site you are on is secure, look at the far left of your URL bar. You should see a padlock.
The Company Secretary
102 Vale Road Unit 4 – N4 1FL